Custom Onda Ring with 4.09ct Lab Grown Diamond for Gustavo

We want you to be completely happy with your purchase. Please read the following policies before placing your order.

As part of our commitment to sustainability, we operate on a made-to-order model for the majority of our fine jewelry collection.

Custom/Bespoke pieces are final sale and cannot be returned or exchanged.

Personalized, engraved, and discontinued or sale items are final sale and cannot be returned or exchanged.

Made to Order items: If you are unsatisfied for any reason, you may exchange your purchase within 7 business days of receipt of goods for store credit or exchange for an item of equal or lesser value.

For domestic orders on In-Stock merchandise: If you are unsatisfied for any reason, you may return your item(s) within 5 business days of the delivery date for a refund, less round trip shipping. You may exchange or return items for store credit within 10 business days of the delivery date, less the value of round trip shipping. We will determine if the piece is eligible for a full refund once it arrives back to us. Depending on the condition of the returned item, there may be a 20% restocking fee (i.e. if it's been damaged or clearly worn).

To start your return, please email us with your order info, to Orders@SofiaKaman.com

We do not accept returns, exchanges, or resizing requests for international orders.

We offer FREE 2-Day insured FedEx shipping on all orders over $1000. All other orders will be shipped FedEx 2-Day and price varies by delivery location.

If you're interested in Overnight Shipping, please email us.

Free in store pick up is available, and same day messenger service in Los Angeles is available for $100 on all In-Stock items. Please call (310) 310-3998 to inquire.

Online orders cannot be shipped to PO Boxes. We are happy to assist in making alternate shipping arrangements. Please email us before placing an online order.

If you'd prefer to have your order shipped for pickup at a FedEx facility near you, please email Stylist@SofiaKaman.com

You can find all of our Frequently Asked Questions HERE.